The Nevelli Designer Home Heating and Interiors (“Nevelli”, “us”, “we” or “our”, “The Company”) website is owned and operated by Whitwell Services Ltd. The Company is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
You can visit our website without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity – see our cookie policy for more information).
If you do submit personal information by completing a web form, for example, you can be assured that we will use your personal information only to support your continuing relationship with Nevelli.
Non-personal Identifying Information
We may also collect non-personally identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse, and the products/services viewed for example. This helps us to better manage and develop our site, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better services tailored to your individual interests and needs. From time to time, if you consented accordingly, we may also store and use your information to contact you for market research and marketing purposes. We may contact you by email, phone or mail.
Information Security
We recognise that it’s our customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. We are committed to working with our website management to constant reviewing and enhancing of technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. For example, our website and management portals are covered by HTTPS.
Please be aware that communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Privacy Support
We reserve the right to amend or modify this Privacy Policy statement at any time and in response to changes in applicable data protection and privacy legislation.
If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner.
Monitoring and or recording of Communications
Monitoring or recording, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of our website, to ensure effective systems operation and in order to prevent or detect crime.
Cookie Policy
Cookies are tiny files of letters and numbers that are stored on your computer when you visit web pages.
We use cookies for the following reasons: To ensure that your shopping basket and orders work properly. To allow us to recognise and count the number of visitors to our site and to see how visitors move around the site when they’re using it.
We don’t store personally identifiable information in the cookies we create, but we do use information gathered from them to improve our website.
